Maureen McNamara: talks safe cannabis retailing, setting yourself apart from the competition, common mistakes in cannabis-food safety and staying focused & positive in an uncertain industry
This week I’m talking to Maureen McNamara, Founder and Chief Facilitator with Cannabis Trainers™; a corporation founded to create and deliver training solutions for the Cannabis Industry. With 20+ years of professional training experience, Maureen has trained and certified 10,000+ employees, managers and owners in national certification (ANSI) programs. She has combined her skills and expertise with Food Safety and Responsible Alcohol Service into a comprehensive, engaging program to ensure the Responsible, Knowledgeable and Safe sale of cannabis: Sell-SMaRT™, safe marijuana retail training. In addition to the Sell- SMaRT™ program, they are pleased to deliver the nationally recognized ServSafe® Food Safety training to edible makers. Maureen and the team at Cannabis Trainers deliver highly interactive and compelling workshops with enthusiasm, humor and professional facilitation and they are Committed to excellence, professionalism and safety; Cannabis Trainers is a powerful partner to organizations and businesses in the Cannabis Industry.
In this episode, we chat about getting throat punched (and how to avoid that scenario), the importance of safe marijuana retailing, how to begin integrating compliance into your cannabis business & staying on top of the rules & regs, common mistakes made when it comes to food safety & things to know about mixing cannabis and food, what makes a trusted dispensary or budtender & how many are missing the mark when it comes to customer experience, and the power of humor in life and business.